What are the check-in procedures and boarding requirements for DFDS Passenger Ferries?

Introduction

Introduction

Welcome to DFDS Passenger Ferries. To ensure your journey is smooth and enjoyable, it is important to understand our check-in procedures and boarding requirements. This guide provides essential information to help you prepare for your departure and make your travel experience as comfortable as possible.

Check-In Timing

Arriving on time is crucial for a smooth departure. Please note the following check-in times:

• Passengers with vehicles should arrive at the terminal at least 60 minutes before the scheduled departure time.
• Foot passengers are generally advised to check in at least 45 minutes prior to departure. Please check your specific route for exact timing requirements.

Required Documentation

Having all necessary documents ready will help you avoid delays during check-in and boarding.

• Booking confirmation (print or digital).
• Valid identification such as passport or national ID.
• Travel documents as required by your specific route or destination.
• For vehicle travelers: vehicle registration documents.

Luggage and Security Screening

While there is generally no strict luggage check onboard, please ensure that all your belongings comply with ferry policies. All passengers and vehicles will undergo standard security screening before boarding to guarantee everyone's safety.

Boarding Process

To maintain an orderly and safe boarding experience, please follow signs and staff instructions carefully.

• Vehicles will be directed to the car deck where the crew will securely park them for the voyage.
• Foot passengers will be guided to waiting areas and then to their seating or cabins onboard.

Special Assistance

If you require any special assistance during check-in or boarding, please inform DFDS in advance to help us facilitate a smooth experience tailored to your needs.

Important Tips for a Smooth Departure

• Arrive early to avoid last-minute delays.
• Keep all travel and vehicle documents easily accessible.
• Follow all instructions given by the DFDS staff.
• Check your specific route on the official DFDS passenger information page for any route-specific instructions or timing changes.

Additional Information

For detailed and route-specific check-in and boarding information, please visit the official DFDS Passenger Information page: https://www.dfds.com/en/passenger-ferries/passenger-information/boarding